Support

Call us

We’re always here. Our web based services means you can track your support queries and because we’re global there’ll always be someone, day or night to help.

London
Support Hours: 08:00 – 18:00 (GMT) Monday – Friday
Support Line: +44 (0)20 8410 9901
Email: uksupport@statpro.com

Boston
Support Hours: 09:00 – 17:30 (EST) Monday – Friday
Support Line: +1 (617) 692 1150
Email: nasupport@statpro.com

Toronto, Montreal
Support Hours: 08:30 – 17:30 (EST) Monday – Friday
Support Line: +1 (416) 598 9500
Email: nasupport@statpro.com

Frankfurt
Support Hours: 08:00 – 18:00 (CET) Monday – Friday
Support Line: + 49 (0) 69 50 50 60 622
Email: support@statpro.de

Paris
Support Hours: 08:00 – 18:00 (CET) Monday – Friday
Support Line: +33 (0)140 20 1153
Email: parisssupport@statpro.com

Milan
Support Hours: 08:00 – 18:00 (CET) Monday – Friday
Support Line: +39 (0)2 0069 3301
Email: milansupport@statpro.com

Cape Town
Support Hours: 08:30 – 17:30 (CAT) Monday – Friday
Support Line: +27 (0) 21 443 2140
Email: sasupport@statpro.com

Sydney
Support Hours: 09:00 – 17:30 (EST) Monday – Friday
Support Line: +61 (0)2 9884 8163
Email: SydneySupport@statpro.com

Hosted service support
We’ve got 30 combined years experience of doing this. We have piles of Microsoft, VMWare and Citrix qualifications. Maintaining high levels of application performance and availability on secure dedicated systems is what we do. It means our clients can focus on getting what they need and not worrying about application hosting and maintenance.

We have an integrated support system, just raise a ticket. If you want immediate support, you can contact us directly on the support numbers above or use our contact form.

We’re pretty obsessed with data security too. Find out more here.