Client Support Services
At StatPro we have dedicated support teams that all
clients have unlimited access to. These product and industry
experts provide the highest possible support service and are always
on hand to answer questions and provide solutions. Read more about our Service Level
Agreement.
24h StatPro eSupport
Using StatPro's excellent web based service, clients can
track all support queries, which are monitored and updated within
strict, defined and agreed timescales. With offices all around the
world in different time zones, we can offer 24 hour
support, five days a week.
Website: https://esupport.statprodirect.com/
Client service support availability
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UK
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London
Support Hours: 08:00 – 18:00 (GMT) Monday – Friday
Support Line: +44 (0)20 8410 9901
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USA
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Boston
Support Hours: 09:00 – 17:30 (EST) Monday – Friday
Support Line: +1 (617) 692 1150
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Canada
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Toronto, Montreal
Support Hours: 08:30 – 17:30 (EST) Monday – Friday
Support Line: +1 (416) 598 9500
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Germany
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Frankfurt
Support Hours: 08:00 – 18:00 (CET) Monday – Friday
Support Line: +49 (0)69 977 8690
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France
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Paris
Support Hours: 08:00 – 18:00 (CET) Monday – Friday
Support Line: +33 (0)140 20 1153
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Italy
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Milan
Support Hours: 08:00 – 18:00 (CET) Monday – Friday
Support Line: +39 (0)2 0069 3301
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South Africa
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Cape Town
Support Hours: 08:30 – 17:30 (CAT) Monday - Friday
Support Line: +27 (0) 21 443 2140
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Australia
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Sydney
Support Hours: 09:00 – 17:30 (EST) Monday – Friday
Support Line: +61 (0)2 9884 8163
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