22nd May 2018 from 11:00 - 12:00 ,
What Can Asset Managers Learn from Netflix? –How the Netflix model can enhance service levels
May 22, 2018, 11:00am – 12:00pm EST
Digital transformations and emerging technologies are rapidly changing the landscape for asset managers and their clients. A wide range of new technologies is overhauling the interactions between asset managers and their clients, and firms have to act fast to meet and exceed client needs. If firms fail to truly see the profound changes underway, they will be rendered obsolete and will lose out to their nimbler competitors.
1. MIDDLE OFFICE STAKEHOLDERS
– Who are they and what are their expectations?
2. TODAY’S ENGAGEMENT PROCESS
– Existing distribution and new requirements
3. SELF-SERVICE ANALYTICS
– What is self-service and what are the requirements?
– What are the outcomes?
4. WHAT CAN ASSET MANAGERS LEARN FROM NETFLIX?
Hosted by FTF News, this webinar is sponsored and led by Neil Smyth, Marketing & Technology Director, StatPro, and Andrew Peddar, Group Chief Operating Officer, StatPro. Register now for your complimentary place.
Marketing & Technology Director
Neil is responsible for global marketing at StatPro along with group IT functions including on-premise and cloud infrastructure, security, and info-sec compliance. Neil joined StatPro in 1997 after completing his MSc in Multimedia Technology culminating in a 6-month placement with SONY at their European R&D center in Brussels. Neil has held positions in QA, Client Services and IT and was the CTO before taking up his current position in January 2011. Neil started the research project which became StatPro Revolution in 2008, leading an initial group of architects and developers to produce prototypes and public beta’s ready for the commercial launch in March 2011. Neil works closely with product managers, developers and sales to formulate StatPro’s marketing strategy.
Group Chief Operating Officer
Andrew joined StatPro’s UK office in September 1999 as a Project Manager, he worked on client implementations and projects around the World. In 2002 he became the Client Services Manager for clients in UK, South Africa, and APAC. Following StatPro’s early success in South Africa it decided to open an operation in South Africa and Andrew moved to Cape Town in 2004 where he co-founded StatPro South Africa as Managing Director.
Following four successful years in the Cape Town office he moved to StatPro Canada, based in Toronto, to become EVP North America. In this position Andrew was responsible for harmonizing a large acquisition as well as building out StatPro’s North America business. As part of this role Andrew joined StatPro’s Group Executive Board.
In 2013 Andrew moved to Boston where he became StatPro’s Group Chief Operating Officer. In that role Andrew is responsible for Sales, Marketing, Client Services and IT, globally.
President and Founder
Financial Technologies Forum
Maureen founded Financial Technologies Forum in 2006 from her Hoboken apartment (but could often be spotted at the local Panera Bread for the free coffee refills) but soon moved into Manhattan offices. Maureen is responsible for new business development and overseeing operations of her growing company. She graduated from The College of New Jersey (f/k/a Trenton State) in 2001 with a B.A. in Communications. Maureen fell into the small world of financial technology while working for a boutique M&A and research firm that specialized in financial and energy software companies. She further refined her expertise in financial technology and events planning after working in both PR and conference planning in the fintech space.
Maureen resides in the great state of New Jersey with her Kiwi husband and daughter. Aside from starting a business before the age of 30, Maureen loves to bake (and often bakes for clients – hint, hint), play the piano, read inspirational business books, and go hiking with her family.