Privacy Policy

  1. Introduction

1.1    We are committed to safeguarding the privacy of our website visitors (at www.statpro.com) and our StatPro Revolution service users (at https://revolution.statpro.com).

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and StatPro Revolution service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

1.4    In this policy, “we”, “us” and “our” refer to StatPro Ltd

  1. Credit

2.1    This document was created using a template from SEQ Legal (https://seqlegal.com).

  1. How we use your personal data

3.1    In this Section 3 we have set out:

(a)     the general categories of personal data that we may process;

(b)     the purposes for which we may process personal data; and

(c)     the legal bases of the processing.

3.2    We may process data about your use of our website and StatPro Revolution services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system (Google Analytics). This usage data may be processed for the purposes of analysing the use of the website and StatPro Revolution services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and StatPro Revolution services.

3.3    We may process your StatPro Revolution account data (“account data“). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our StatPro Revolution services, ensuring the security of our website and StatPro Revolution services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, StatPro Revolution services and business.

3.4    We may process your information provided by you in forms on our website (“profile data“). The profile data may include your name, title, address, telephone number, email address, and job title. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services along with marketing information and product update emails. The legal basis for this processing is consent and our legitimate interests, namely the proper administration of our website and business.

3.5    We may process information contained in any online form enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

3.6    We may process information that you provide to us for the purpose of subscribing to our email blog and product notifications and/or newsletters] (“notification data“). The notification data may be processed for the purposes of sending you the requested relevant notifications and/or newsletters. The legal basis for this processing is consent.

3.7    Please do not supply any other person’s personal data to us, unless we prompt you to do so.

  1. Providing your personal data to others

4.1    We may disclose your personal data to any member of the StatPro Group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as we determine it may be reasonably necessary for the purposes, and on the legal bases, set out in this policy.

4.2    We may disclose extracts of your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3    We may disclose usage, profile, enquiry, and notification data to our suppliers or subcontractors identified at www.googleanalytics.com , www.hubspot.com , www.sumo.com and www.salesforce.com insofar as we determine it may be  reasonably necessary for usage tracking, marketing automation and customer relationship management purposes.

4.4    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where we determine that such disclosure may be reasonably necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  1. International transfers of your personal data

5.1    In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.2    We and our other StatPro Group companies have offices and data processing facilities in Canada and the United States. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will include reasonably appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, information on which can be found here. Specific information relating to the US Privacy Shield Framework can be found here.

5.3    The hosting facilities for our website and StatPro Revolution services are situated in the United States, Canada and/or Germany. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to the United States of America and Canada will include reasonably appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, information on which can be found here. Specific information relating to the US Privacy Shield Framework can be found here.

5.4    Hubspot.com, Sumo.com, and Google Analytics are situated in the United States. The European Commission has made an “adequacy decision” with respect to the data protection laws of the United States. Transfers to the United States will include reasonably appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, information on which can be found here. Specific information relating to the US Privacy Shield Framework can be found here.

  1. Retaining and deleting personal data

6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2    Personal data that we process for any purpose or purposes shall not be kept for longer than we determine is reasonably necessary for that purpose or those purposes.

6.3    We will retain your personal data as follows:

(a)     Usage, profile, enquiry, and notification data, will be retained for a minimum period of 12 months and for a maximum period of seven years.

(b)     StatPro Revolution service account data, will be retained while you are a client and user of StatPro Revolution services. Revolution account data will be removed from production systems within 30 days of service termination, as defined in the most current version of the StatPro Revolution License Agreement and StatPro Revolution Terms of Use document. Offline backup copies of StatPro Revolution account data will be retained with restricted access and in encrypted format for a minimum of seven years.

6.4    Notwithstanding the other provisions of this Section 6, we may retain your personal data where we determine such retention may be reasonably necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Amendments

7.1    We may update or amend this policy from time to time by publishing a new version on our website. This policy is available at www.statpro.com/privacy-policy

7.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3    We may notify you of changes to this policy by email or through a notification pop up message when you visit the website.

  1. Your rights

8.1    In this Section 8, we have summarised the rights that you have under the EU General Data Protection Regulation (GDPR). Some of the rights are complex, and not all the details for all jurisdictions have been included in our summaries.

8.2    Your principal rights under EU General Data Protection Regulation are:

(a)     the right to access;

(b)     the right to rectification;

(c)     the right to erasure;

(d)     the right to restrict processing;

(e)     the right to object to processing;

(f)     the right to data portability;

(g)     the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

8.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

8.4    You have the right to have inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10  To the extent that the legal basis for our processing of your personal data is:

(a)     consent; or

(b)     that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

         and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13  You may exercise any of your rights in relation to your personal data by email or written notice to us.

  1. Our details

9.1    This privacy policy has been prepared by StatPro Ltd. This website is owned and operated by StatPro Ltd.

9.2    StatPro Ltd is registered in England and Wales under registration number 3691156, and our registered office is at StatPro, Mansel Court, Mansel Road, Wimbledon, London. SW19 4AA.

9.3    Our principal place of business is at StatPro, Mansel Court, Mansel Road, Wimbledon, London. SW19 4AA.

9.4    You can contact our data protection officer:

(a)     by post, to the postal address given above;

(b)     using our website contact us form;

(c)     by telephone, on the contact number published on our website from time to time; or

(d)     by email, using privacy@statpro.com

  1. Data protection officer

10.1  Our data protection officer’s contact details are as laid out in section 9.

Rev. 04 July, 2018