Seven Star Service
StatPro Seven is far more than the most cost
effective analytics solution available, it’s packed with new
technology that delivers unmatched service to our clients. From
implementation and upgrade to ongoing product support.
StatPro delivers a Seven star service:
- Rapid implementation: with Seven
you will go live and start drawing benefit from your analytics
investment in record time. We do all the work, and can even take
care of your back office interface to prepare a StatPro Seven-ready
feed.
- Seamless updates: Seven is
upgraded by us, when you agree. No hassle and no
disruption.
- The latest functionality: you
never have to wait for internal IT approval and scheduling to take
advantage of the best StatPro has to offer.
- Immediate help: with your
consent, we can login to your Seven platform to diagnose and fix
software or data issues as soon as they occur.
- Available anytime, anywhere:
Seven is online and based in world-class data centres and uses the
very latest technology by Microsoft, CITRIX and VMWare for high
availability.
- Secure: all points of entry to
Seven are fully encrypted and protected by two factor access
tokens.
- Hosted Service Support: a
dedicated, highly qualified team of engineers monitors StatPro
Seven closely and is fed live notifications from the analytics
platform. Seven runs upon a messaging framework that notifies our
hosted services team should anything go wrong. As part of the
service our clients can agree an SLA that allows the support
engineers to automatically fix a problem, including issues with
loads of your holdings data from back office. The messaging
framework can also be configured to deliver analytics reports to
users or other parties via email automatically, particularly useful
when running large volumes of reports overnight.
Portfolio analytics made easy for everyone
StatPro Seven is truly portfolio analytics
made easy for everyone, it has been carefully designed to counter
the status quo: that sophisticated middle office analytics requires
a lengthy and complex implementation, and an IT team at every
client proficient in its upkeep. With Seven, StatPro take care of
the system in its entirety letting you get on with analysing your
investments.
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